Shipping

Estimated delivery depends on product availability, shipping origin, shipping method, and destination.

In-stock items may ship quickly, while factory-direct, manufacturer-fulfilled, freight, special-order, or backordered items may require additional lead time.

If timing is important, please contact us before ordering.

Ship time depends on whether the item is in stock, supplier lead times, order verification, and the shipping method selected.

An order may ship the same day, within a few business days, or later if the item is factory-direct, backordered, built to order, oversized, or otherwise subject to extended lead times.

Shipping estimates are not guaranteed unless explicitly confirmed in writing.

You will receive a shipping confirmation email with tracking information once your order ships.

You may also be able to track eligible shipments through My Account.

If you cannot find your tracking information, please contact us.

Orders may be delayed because of manufacturer lead times, inventory changes, supplier shortages, freight congestion, weather, carrier issues, or temporary backorders.

Availability can change after an order is placed. If that happens, we will provide the best updated estimate available.

Shipped usually means the order or a portion of it has been processed for carrier pickup and tracking has been issued or is about to update.

Some carriers take additional time to scan the shipment into their system, so tracking movement may not appear immediately.

Expedited shipping may be available for eligible in-stock items.

Availability depends on the product, warehouse location, order cutoff time, and carrier restrictions. Some factory-direct, freight, hazmat, oversized, or special-order items do not qualify.

If the order is time-sensitive, please contact us before ordering.

Some products qualify for free shipping, but not all items are eligible.

Free shipping may be limited by product type, size, destination, carrier restrictions, or manufacturer rules. It generally applies only to qualifying orders within the contiguous United States and usually excludes Alaska, Hawaii, freight, oversized, and restricted items.

Shipping cost depends on the item, package size, weight, shipping origin, delivery destination, shipping method, and whether the shipment requires freight or special handling.

Exact shipping charges are usually shown in the cart, at checkout, or in a quote when applicable.

Maybe, but only if the order has not progressed too far in processing.

Once an order has shipped, rerouting, interception, or address correction fees may apply, and some changes may not be possible because of carrier or fraud-prevention restrictions.

Please contact us immediately if you need to request an address change.

If an incorrect or incomplete address is provided, the carrier may charge fees for address correction, redelivery, return, storage, or reshipment.

Because these are usually carrier-imposed charges, the customer is generally responsible for those additional costs.

If tracking shows delivered but you cannot find the package, first check the delivery area, nearby entrances, parcel lockers, garage areas, and with neighbors or others at the address.

If the package still cannot be located, please contact us with your order number and tracking number so we can review the next steps.

Please report damage as soon as possible and keep all original packaging.

Take clear photos of the box, label, packaging materials, and damaged item. If the shipment is freight, note visible damage on the delivery receipt before signing whenever possible.

Then contact us. For related policy details, review our Return & Cancelation Policy.

First review your order confirmation, shipment emails, and packing slip to confirm whether the item shipped separately, is backordered, or was removed because of unavailability.

Some orders ship in multiple packages or from different warehouses. If everything has been delivered and an item is still missing, please contact us.

Yes. Some orders ship in multiple boxes, in separate shipments, or from different warehouses or manufacturers.

That means items from the same order may arrive on different days and may show different tracking numbers.

Most orders ship by UPS, FedEx, USPS, or freight carriers, depending on the size, weight, origin, destination, and product restrictions.

Carrier selection may vary by product and shipping address.

Most orders cannot ship to P.O. Boxes or hotel guest addresses.

International shipping is available only for eligible products and destinations. Please review our International Sales information for details.

In some cases, yes. If the product, shipping origin, and fulfillment process allow it, we may be able to use your shipping account.

Please contact us before ordering so we can confirm whether that option is available.

Hazmat shipping applies to products classified as hazardous materials or otherwise restricted for transportation.

These items may be limited to ground service, may require special handling, and may involve additional surcharges, delivery limitations, or return restrictions.

Inspect the shipment before signing. Check for visible damage, shortages, crushed packaging, torn wrapping, water damage, or missing pieces.

If there is any visible issue, note it clearly on the Bill of Lading or delivery receipt before signing.

Liftgate service is used when a freight truck must raise or lower the shipment to the ground because the delivery location does not have a dock or forklift.

Many residential deliveries and some commercial locations require liftgate service for heavy or palletized shipments. Additional charges may apply.

Many items can ship to residential addresses, but some products have carrier, freight, hazmat, size, or manufacturer restrictions.

Residential freight deliveries may also require liftgate service, delivery appointments, or additional access charges.

Most orders ship on normal business days only. Weekend or holiday shipping is generally not available unless specifically arranged and supported by the product, warehouse, and carrier.

Some shipments may require a signature depending on the carrier, shipment value, destination, product type, or fraud-prevention requirements.

Freight deliveries often require someone to be present to inspect and receive the shipment.

Sometimes. Scheduled delivery may be possible for some freight shipments or special arrangements, depending on the carrier and shipment type.

If you need a specific delivery window, please contact us before ordering.

Cancellation may be available depending on the item, order status, and whether the product is special-order, custom, made-to-order, or otherwise non-cancelable.

If a delay becomes significant, we will advise any available options where applicable. You can also review our Return & Cancelation Policy.